Privacy Policy

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DT Solar LLC (“DT Solar,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://dt.solar/(the “Site”), contact us, request a quote, schedule service, or otherwise interact with us online or offline.

By using the Site, you agree to the practices described in this Privacy Policy.

1) Who We Are (Business Contact Information)

DT Solar LLC
Address: [Brownsville, TX 78520]
Email: [info@dt.solar]                                                                                                                                                                       Phone: [956-455-1866]

If you have questions or requests about this Privacy Policy, contact us using the information above.

2) Information We Collect

We may collect the following categories of information:

A. Information You Provide

• Contact details: name, phone number, email      address, mailing address
• Property & project details: service address, roof/structure      info, utility provider, energy usage (e.g., kWh), photos you upload, site      conditions
• Communications: messages submitted via forms,      chat, email, or phone; appointment notes; support requests
• Financing/qualification info (if      applicable): limited information needed to connect you with financing partners      (we generally do not collect your full SSN or full credit details      unless explicitly stated and provided through a secure third-party portal)

B. Information Collected Automatically (Online Identifiers)

When you visit the Site, we may automatically collect:

• Device & usage data: IP address, browser type, device      identifiers, operating system, pages viewed, time on site, links clicked,      referral/exit pages
• Approximate location: derived from your IP address
• Cookies & similar      technologies: cookies, pixels, tags, local storage (see Section 6)

C. Information From Third Parties

We may receive information from:

• Advertising/analytics providers (e.g., Google Analytics, Meta      Pixel) about how you found our Site and how ads perform
• Scheduling, CRM, or call tracking      providers
• Financing partners (with your direction/consent)

3) How We Use Your Information

We use personal information to:

• Provide quotes, site assessments,      service calls, and installation-related communications
• Schedule appointments and send      confirmations/updates
• Answer questions and provide      customer support
• Improve our Site, services, and      customer experience
• Send marketing communications      (where permitted by law and your preferences)
• Measure and optimize advertising      and lead performance
• Detect, prevent, and protect      against fraud, abuse, security incidents, and illegal activity
• Comply with legal obligations and      enforce our terms/policies

4) How We Share Your Information

We do not sell your personal information for money. We may share personal information in the following situations:

A. Service Providers

We may share information with vendors that help us run our business, such as:

• website hosting, analytics, CRM      systems
• appointment scheduling tools
• email and SMS providers
• call tracking, call recording,      and customer service tools
• payment processors (if      applicable)

These providers are authorized to use personal information only as needed to provide services to us.

B. Project & Business Partners (As Needed to Serve You)

We may share information with partners involved in fulfilling your request (for example):

• financing providers (at your      direction)
• engineering, permitting,      inspection support
• subcontractors working on your      project
• equipment suppliers or warranty      support (only when necessary)

C. Legal, Safety, and Compliance

We may disclose information if required by law or if we believe disclosure is necessary to:

• comply with a legal obligation,      subpoena, or court order
• protect our rights, safety,      property, customers, or others
• investigate fraud or security      issues

D. Business Transfers

If we undergo a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

5) Communications, Text Messages, and Calls

A. Phone Calls & Call Recording

Calls may be monitored or recorded for quality assurance, training, and documentation, where permitted by law. If required, we will obtain consent where applicable.

B. SMS/Text Messaging

If you provide your phone number, you may receive texts related to:

• appointment scheduling,      reminders, service updates
• project communications
• promotions/marketing (only when      permitted)

Message and data rates may apply.
You can opt out of marketing texts at any time by replying STOP (or following the instructions in the message). You may still receive non-marketing/service messages as needed.

C. Email Marketing

You can opt out of marketing emails by using the unsubscribe link in the email. Transactional emails (e.g., appointment confirmations) may still be sent.

6) Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate the Site and understand how visitors use it.

A. Types of Cookies We May Use

• Strictly necessary cookies: required for core Site      functionality
• Analytics cookies: help us understand traffic and      usage
• Advertising cookies: help measure ad performance and      show relevant ads

B. Analytics & Ad Technologies

We may use tools such as Google Analytics and advertising pixels (e.g., Meta) to measure Site performance and marketing effectiveness. These services may use cookies and collect data according to their own privacy policies.

C. Your Cookie Choices

You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

Where required, we will present a consent banner or cookie preference tools to allow choices about non-essential cookies.

7) Your Privacy Rights (U.S. State Privacy Laws)

Depending on where you live, you may have the right to:

• Access the personal information we have      about you
• Correct inaccurate personal information
• Delete certain personal information
• Opt out of certain uses, including      targeted advertising or “sharing” for cross-context behavioral advertising      (as defined by some state laws)
• Limit use/disclosure of sensitive      personal information (where applicable)

To submit a request, contact us at [info@dt.solar] with the subject line “Privacy Request”. We may need to verify your identity before completing a request.

“Do Not Sell or Share” (Texas and Similar Laws)

We do not sell personal information for money. Some advertising/analytics practices may be considered “sharing” under certain laws. You may opt out of targeted advertising/sharing by:

• using cookie controls (if      available), or
• adjusting browser settings, or
• contacting us at [info@dt.solar].

If your browser sends a recognized opt-out preference signal (such as Global Privacy Control (GPC)), we will attempt to honor it where required by law and technically feasible.

8) Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including:

• providing services and      maintaining business records
• resolving disputes
• enforcing agreements
• complying with legal obligations

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) Children’s Privacy

The Site is not intended for children under 13 (or under 16in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child provided information to us, contact us so we can delete it.

11) Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies separately.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes indicates your acceptance of the updated policy.

13) Contact Us

For questions, concerns, or privacy requests:

DT Solar LLC
Email: [info@dt.solar]
Phone: [956-455-1866]
Mailing Address: [Brownsville, TX 78520]

Optional Add-On (Highly Recommended): Privacy Checkbox Text for Your Contact Forms

Add this directly under your “Request a Quote” / “Contact” button:

Consent: By submitting this form, you agree to be contacted by DT Solar via phone, email, and text regarding your request, including using automated technology. Consent is not a condition of purchase. Message & data rates may apply. Reply STOP to opt out.

If you want, paste (1) the exact form fields you collect and (2) what tools you’re using (Google Analytics, Meta Pixel, call tracking, CRM, chat widget, etc.), and I’ll tailor this policy to match your exact setup so it’s even more airtight.